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Widgets, Folksonomies, Mashups and Syndication: What do these terms mean and are they important to me? Find out what web 2.0 is about and how serious the movement is in Paul's interesting and informative discussion. If you miss this set of disruptive innovations, it's going to be difficult to catch up.

Market Intelligence:
If the future is coming at us faster, how do you keep up? It's really very simple. You listen in. Jim Carroll writes in Ready, Set, Done, "The globe has become one massive idea generation machine, with new ideas being created instantly everywhere, on a continuous non-stop basis." Wouldn't you like a low cost listening device that's tuned to all the ideas being generated on the web that are related to your market for your team? And, wouldn't it be great if this same system engaged your team in knowing and creating even more? Get GVI's Market Intelligence System.

Foresight in the Time of Simplicity, Complexity and Chaos:
What does foresight mean in today's environment? How do manage differently if the environment is simple, complex or chaotic? These and other questions will be answered by Paul Schumann's provocative discussion.

Delighting Customers:
Would you rather be satisfied or delighted? Which do you think your customers would prefer? Chances are that you answered "Delighted" in both cases.Learn how to delight your customers through education and consulting by Paul Schumann.

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